Our Policies

    Anti-Discrimination, Equality and Diversity Policy

    Radio Ninesprings is committed to providing a working environment in which employees and volunteers are able to realise their full potential and contribute to the success of the radio station, irrespective of their gender, race, disability, sexual orientation, marital status, part-time status, age, religion or belief, to promoting equality and diversity in the work place.

    Radio Ninesprings will not discriminate unfairly on these grounds.

    Data Protection Guidelines

    Radio Ninesprings is a charitable company limited by guarantee and must comply with the terms of the Data Protection Act.

    We may hold information about individuals and other businesses and use the information only for:

    • Staff administration (including payroll and volunteers)
    • Advertising, marketing and public relations for the business
    • Accounts and records (some not-for-profit organisations)

    In our handling of personal information, we adhere to the eight principles of the Data Protection Act, which are that data should be:

    • Fairly and lawfully processed
    • Processed for limited purposes
    • Adequate, relevant and not excessive
    • Accurate and up to date
    • Not kept for longer than is necessary
    • Processed in line with your rights
    • Secure
    • Not transferred to other countries without adequate protection

    Please contact Station Manager, Steve Haigh with any questions about Data Protection or the use of or handling of personal information by Radio Ninesprings, under the terms of the Data Protection Act.

    This privacy policy

    Sets out how Radio Ninesprings uses and protects any information that you give Radio Ninesprings.

    Radio Ninesprings is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

    Radio Ninesprings may change this policy from time to time by updating this page.

    You should check this page from time to time to ensure that you are happy with any changes.

    This policy is effective from: October 2018.

    What we collect

    We may collect the following information:

    • Your name and job title
    • Your contact information including email address
    • Your demographic information such as postcode, preferences and interests 

    What we do with the information we gather?

    We require this information to understand your needs and provide you with a better service and in particular for the following reasons:

    • Internal record keeping.
    • We may use the information to improve our products and services
    • We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address that you have provided
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post. We may use the information to customise the website according to your interests.


    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical electronic and managerial procedures to safeguard and secure the information we collect online.


    Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

    You can find more information about cookies at:

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. By using our website you agree that we can place these type of cookies on your device.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. These sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    Whenever you are asked to fill in a form on the website look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

    If you have previously agreed to us using your personal information for direct marketing purposes you may change your mind at any time CONTACT US. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.

    You may request details of personal information that we hold about you under the Data Protection Act 1998.

    A small fee will be payable.

    If you would like a copy of the information held on you CONTACT US

    If you believe that any information we are holding on you is incorrect or incomplete, please CONTACT US as soon as possible. We will promptly correct any information found to be incorrect.

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